What is hotpoints Pay?
hotpoints Pay gives you the
freedom to use your hotpoints on
purchases at local, international,
and online retailers, anywhere
Mastercard® is accepted*.
With hotpoints Pay, you can use
your hotpoints for your next
purchase, or use them for a
purchase you’ve already made.
You'll need at least 667 hotpoints
to use hotpoints Pay, which equals $3.
How does hotpoints Pay work?
To turn on hotpoints Pay for your next purchase, follow the steps below:
- Log into Westpac One® online banking.
- Select 'hotpoints' under your accounts.
- Turn on hotpoints Pay for your next purchase.
- Your points will be used next time you make a purchase with your hotpoints Mastercard.
Your account will be credited with the transaction amount within two business days. Plus, you'll even earn hotpoints on the purchase.
If we have your mobile number, you'll receive a text message confirming you've successfully used hotpoints Pay. Make sure your mobile number is up-to-date to receive these notifications.
After your transaction has gone through, hotpoints Pay will automatically turn off. To use hotpoints for another purchase, simply start over and turn on hotpoints Pay again.
You can also call us on 0800 861 862, weekdays between 8am and 6pm, and we can turn on hotpoints Pay for you.
FAQs
hotpoints Pay gives you the freedom to use your hotpoints in the way that’s best for you. You can use your hotpoints to pay for your morning coffee, groceries, bills, spontaneous nights out, new furniture, birthday presents, or even your next holiday!
You can use hotpoints Pay for eligible transactions, wherever Mastercard is accepted, whether you’re in store, overseas, or shopping online. See the hotpoints terms and conditions for further details.
- Log into Westpac One® online banking.
- Select ‘hotpoints’ under your accounts.
- Select ‘Visit the hotpoints website for more ways to redeem hotpoints’.
- When you land on the hotpoints website, click on the hotpoints Pay tile.
- This will direct you to the hotpoints Pay page where you can click ‘Use hotpoints Pay for past purchases’.
- Select your card and date range and then search your transactions for the purchase you would like to redeem your points on.
If we have your email address, we’ll send you a confirmation email. To use your hotpoints for another past purchase, simply go back to your transaction list and choose another transaction.
See more FAQs
What our customers are doing with hotpoints pay
Funding expensive hobbies
I used hotpoints pay for a Hardware store purchase of $70 as well as workshops for my floristry hobby. This is a reasonably expensive hobby, but because I had the stash of hotpoints, I was able to switch on hotpoints Pay and pay for my workshop.
Tracey- Hardware Store
Everyday groceries, petrol, and more!
We use hotpoints Pay for everyday expenses like groceries, petrol and other general things we’re buying week to week. I use it all the time and I absolutely love it!
Rebecca – Essentials
Upgrading seats on international flights
I used hotpoints pay to get a seat upgrade for an international flight, and I couldn’t believe how affordable and easy it was to secure the upgrade using my points. This was my first time using hotpoints Pay, and I didn’t expect it to be so simple.
Marion – Airline upgrade
Treating themselves to a new signature scent
I tried hotpoints Pay for the first time to buy perfume, and it was super easy. I just selected the option to apply my points to my next purchase, and it worked perfectly.
Shelley – Department Store
Celebrating special occasions with friends
I was hosting a dinner party and needed to buy some nice wines and cheeses. I initially planned to spend $300, but by using my Hotpoints Pay, I only ended up spending $150 of my own money after the points were applied. I use it for special occasions
Rebecca - Supermarket
Splashing out on a stylish new jacket
I used hotpoints Pay to buy a jacket. It was super easy – I just checked the box in Westpac One to use hotpoints Pay on my next purchase. It was great to see less owing from my balance at the end of the month. It’s a great way to use points.
Karl – Sportswear Store
Things you should know
*hotpoints® terms and conditions apply.
Only eligible transactions made with a hotpoints Mastercard® can be used for hotpoints Pay. In addition, there is a minimum number of hotpoints that must be earned before you are eligible to redeem your hotpoints for any reward or for hotpoints Pay. See the applicable Credit Card Conditions of Use for full details.
If you only make the minimum payment each month, you will pay more interest and it will take you longer to pay off the unpaid balance.
Westpac is not the supplier of the goods and services that can be redeemed with hotpoints and does not guarantee the obligations of the supplier or any goods and services supplied. Any goods or services that are provided by a third party supplier may be withdrawn at any time.
hotpoints® and hotpoints Pay® are registered trademarks of Westpac Banking Corporation.
Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.